{"title":"Returns \u0026 Refunds","description":"\u003cp data-start=\"28\" data-end=\"177\"\u003eThank you for supporting our small business. Because many of our items are custom made, please review our policy carefully before placing your order.\u003c\/p\u003e\n\u003ch3 data-section-id=\"1swffk8\" data-start=\"179\" data-end=\"196\"\u003eCustom Orders\u003c\/h3\u003e\n\u003cp data-start=\"197\" data-end=\"250\"\u003eAll \u003cstrong data-start=\"201\" data-end=\"249\"\u003ecustom and personalized items are final sale\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp data-start=\"252\" data-end=\"289\"\u003eThis includes, but is not limited to:\u003c\/p\u003e\n\u003cul data-start=\"291\" data-end=\"401\"\u003e\n\u003cli data-section-id=\"p6bwvj\" data-start=\"291\" data-end=\"312\"\u003e\n\u003cp data-start=\"293\" data-end=\"312\"\u003eCustom DTF prints\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"18ufalc\" data-start=\"313\" data-end=\"331\"\u003e\n\u003cp data-start=\"315\" data-end=\"331\"\u003eCustom apparel\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"1qn420v\" data-start=\"332\" data-end=\"353\"\u003e\n\u003cp data-start=\"334\" data-end=\"353\"\u003eSublimation items\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"zeo0u2\" data-start=\"354\" data-end=\"379\"\u003e\n\u003cp data-start=\"356\" data-end=\"379\"\u003ePersonalized products\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"7bc8t2\" data-start=\"380\" data-end=\"401\"\u003e\n\u003cp data-start=\"382\" data-end=\"401\"\u003eMade-to-order items\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"403\" data-end=\"551\"\u003eBecause these items are created specifically for you, \u003cstrong data-start=\"457\" data-end=\"524\"\u003ewe do not offer refunds, returns, or exchanges on custom orders\u003c\/strong\u003e once production has begun.\u003c\/p\u003e\n\u003ch3 data-section-id=\"q7qez9\" data-start=\"553\" data-end=\"571\"\u003eOrder Accuracy\u003c\/h3\u003e\n\u003cp data-start=\"572\" data-end=\"725\"\u003ePlease make sure all order details, including \u003cstrong data-start=\"618\" data-end=\"682\"\u003esizes, colors, spelling, artwork files, and shipping address\u003c\/strong\u003e, are correct before submitting your order.\u003c\/p\u003e\n\u003cp data-start=\"727\" data-end=\"805\"\u003eManaStar Creations is \u003cstrong data-start=\"749\" data-end=\"804\"\u003enot responsible for errors provided by the customer\u003c\/strong\u003e.\u003c\/p\u003e\n\u003ch3 data-section-id=\"pcrcal\" data-start=\"807\" data-end=\"837\"\u003eDamaged or Defective Items\u003c\/h3\u003e\n\u003cp data-start=\"838\" data-end=\"936\"\u003eIf your order arrives \u003cstrong data-start=\"860\" data-end=\"884\"\u003edamaged or defective\u003c\/strong\u003e, please contact us within \u003cstrong data-start=\"911\" data-end=\"935\"\u003e48 hours of delivery\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp data-start=\"938\" data-end=\"978\"\u003eEmail: \u003cstrong data-start=\"945\" data-end=\"978\"\u003e\u003ca data-start=\"947\" data-end=\"976\" class=\"decorated-link cursor-pointer\" rel=\"noopener\"\u003emanastarcreations22@gmail.com\u003cspan aria-hidden=\"true\" class=\"ms-0.5 inline-block align-middle leading-none\"\u003e\u003csvg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" aria-hidden=\"true\" data-rtl-flip=\"\" class=\"block h-[0.75em] w-[0.75em] stroke-current stroke-[0.75]\"\u003e\u003cuse fill=\"currentColor\" href=\"\/cdn\/assets\/sprites-core-fk4oovux.svg#304883\"\u003e\u003c\/use\u003e\u003c\/svg\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"980\" data-end=\"995\"\u003ePlease include:\u003c\/p\u003e\n\u003cul data-start=\"996\" data-end=\"1090\"\u003e\n\u003cli data-section-id=\"skafw4\" data-start=\"996\" data-end=\"1017\"\u003e\n\u003cp data-start=\"998\" data-end=\"1017\"\u003eYour order number\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"wi2v99\" data-start=\"1018\" data-end=\"1048\"\u003e\n\u003cp data-start=\"1020\" data-end=\"1048\"\u003ePhotos of the damaged item\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"l9fczf\" data-start=\"1049\" data-end=\"1090\"\u003e\n\u003cp data-start=\"1051\" data-end=\"1090\"\u003ePhotos of the packaging (if applicable)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1092\" data-end=\"1182\"\u003eOnce reviewed, we will determine whether a \u003cstrong data-start=\"1135\" data-end=\"1166\"\u003ereplacement or store credit\u003c\/strong\u003e is appropriate.\u003c\/p\u003e\n\u003ch3 data-section-id=\"hzzgos\" data-start=\"1184\" data-end=\"1206\"\u003ePrint File Quality\u003c\/h3\u003e\n\u003cp data-start=\"1207\" data-end=\"1269\"\u003eFor orders where customers provide their own artwork or files:\u003c\/p\u003e\n\u003cp data-start=\"1271\" data-end=\"1431\"\u003eManaStar Creations is \u003cstrong data-start=\"1293\" data-end=\"1404\"\u003enot responsible for low-quality prints caused by low-resolution, pixelated, or improperly formatted artwork\u003c\/strong\u003e submitted by the customer.\u003c\/p\u003e\n\u003ch3 data-section-id=\"jhfwoy\" data-start=\"1433\" data-end=\"1450\"\u003eCancellations\u003c\/h3\u003e\n\u003cp data-start=\"1451\" data-end=\"1517\"\u003eOrders may be canceled \u003cstrong data-start=\"1474\" data-end=\"1516\"\u003eonly if production has not yet started\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp data-start=\"1519\" data-end=\"1595\"\u003eOnce an order has entered production, \u003cstrong data-start=\"1557\" data-end=\"1594\"\u003eit cannot be canceled or refunded\u003c\/strong\u003e.\u003c\/p\u003e\n\u003ch3 data-section-id=\"1tqtb32\" data-start=\"1597\" data-end=\"1616\"\u003eShipping Issues\u003c\/h3\u003e\n\u003cp data-start=\"1617\" data-end=\"1838\"\u003eWe are not responsible for \u003cstrong data-start=\"1644\" data-end=\"1697\"\u003eshipping delays, lost packages, or carrier issues\u003c\/strong\u003e once the order has been handed off to the shipping provider. However, we will do our best to assist you in contacting the carrier if needed.\u003c\/p\u003e\n\u003ch3 data-section-id=\"197y263\" data-start=\"1840\" data-end=\"1853\"\u003eQuestions\u003c\/h3\u003e\n\u003cp data-start=\"1854\" data-end=\"1934\"\u003eIf you have any questions about your order before purchasing, please contact us:\u003c\/p\u003e\n\u003cp data-start=\"1936\" data-end=\"1969\"\u003e\u003cstrong data-start=\"1936\" data-end=\"1969\"\u003e\u003ca data-start=\"1938\" data-end=\"1967\" class=\"decorated-link cursor-pointer\" rel=\"noopener\"\u003emanastarcreations22@gmail.com\u003cspan aria-hidden=\"true\" class=\"ms-0.5 inline-block align-middle leading-none\"\u003e\u003csvg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" aria-hidden=\"true\" data-rtl-flip=\"\" class=\"block h-[0.75em] w-[0.75em] stroke-current stroke-[0.75]\"\u003e\u003cuse fill=\"currentColor\" href=\"\/cdn\/assets\/sprites-core-fk4oovux.svg#304883\"\u003e\u003c\/use\u003e\u003c\/svg\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"1971\" data-end=\"2066\" data-is-last-node=\"\" data-is-only-node=\"\"\u003eWe are happy to help ensure your order is exactly what you need before it goes into production.\u003c\/p\u003e","products":[],"url":"https:\/\/www.pixliepress.com\/collections\/returns-refunds.oembed","provider":"Pixlie Press","version":"1.0","type":"link"}